SMS Delivery Status
When you trigger or launch your SMS marketing campaign via TheSMSBuddy or send a single or group SMS, it is very easy to take for granted that your text messages are delivered on time. But there can be numerous reasons why a message sent successfully is not a message delivered. This article will give you an idea as to why your SMS is not delivered to the end-users and also gets to know the reason for non delivery of SMS's.
Please find below the list of delivery status that you would get in TheSMSBuddy platform.
|
SL NO. |
PANEL STATUS |
LABEL |
DESCRIPTION |
|
1 |
DELIVERED |
Delivered |
SMS successfully delivered |
|
2 |
AWAITING DLR |
Message Accepted |
The SMS has been accepted by TheSMSBuddy and submitted to TSP |
|
3 |
ABSENT-SUB |
Absent Subscriber |
Subscriber/handset is in not reachable state |
|
4 |
BARRED |
Barred |
SMS not delivered as the number is barred temporarily/permanently |
|
5 |
BLACKLST |
Blacklisted Number |
The mobile number to which you want to send is blacklisted. |
|
6 |
DLT-REJECTED |
DLT Error |
DLT Platform Error (Check the PE status in DLT Platform) |
|
7 |
DND-NUMB |
DND Enabled Number |
DND registered number |
|
8 |
DUPLICATE |
Duplicate Number |
The number is rejected due to multiple messages with the same SMS content |
|
9 |
EXPIRED |
Expired |
SMS expired after multiple retries |
|
10 |
FAILED |
Failed |
Failed due to other errors/reasons after multile retries |
|
11 |
HANDSET-BUSY |
Handset Busy |
Subscriber/handset is in busy condition. |
|
12 |
HANDSET-ERR |
Handset Error |
Problem with Handset or failed to get the complete message or do not support the incoming messages. |
|
13 |
IMSI-REJECTED |
IMSI Rejected |
SMS has failed due to un-authorised equipment/handset |
|
14 |
INVALID-SUB |
Invalid Subscriber |
The recipient mobile number is invalid as per far end TSP |
|
15 |
INV-NUMBER |
Invalid mobile number |
The recipient mobile number is invalid. |
|
16 |
INV-SENDER |
Sender ID Not Allocated |
Sender ID not allocated. |
|
17 |
INV-TEMPLATE |
Template Not Found |
The message content sent was not found in the DLT platform |
|
18 |
MEMEXEC |
Handset Memory Error |
Handset memory full |
|
19 |
MOB-OFF |
Switched off |
Handset in switched-off mode. |
|
20 |
NET-ERR |
Network Error |
Gateway switching error or temp error at far end teleco |
|
21 |
NO-ACCOUNT |
Rejected |
No valid user account in TheSMSBuddy |
|
22 |
NO-CREDITS |
Insufficient Credits |
Insufficient Credits |
|
23 |
NOTALLOWED |
Rejected |
Country Not Enabled or TSP block issue |
|
24 |
NOT-OPTIN |
Rejected |
Optout requested customer (Check with TSP) |
|
25 |
OPTOUT-REJ |
Rejected |
Optout requested customer (Check customer portal) |
|
26 |
PE-TMERROR |
PE-TM Mapping Not Done |
DLT Platform Error (Check the PE status in DLT Platform) |
|
27 |
PROMO-TMOUT |
Service Explicit Content |
Message transmitted between 9 PM and 10 AM IST |
|
28 |
REJECTED |
Rejected |
SMS is rejected by TSP (telecom service provider) |
|
29 |
SERIES-BLK |
Series Blocked |
Series blocked by TSP (telecom service provider) |
|
30 |
SERIES-BLOCK |
Series Blocked |
Series blocked by far end TSP (telecom service provider) |
|
31 |
SERVER-ERR |
Server Error |
The SMS failed due to TSP SMSC/server |
|
32 |
SNDR-NOT-ALLOTED |
Sender ID Not Active |
DLT Platform Error (Check the PE status in DLT Platform) |
|
33 |
SPAM |
SPAM Content |
Spam SMS Content |
|
34 |
TEMPLATE-NOT-FOUND |
Template Not Enabled |
DLT Platform Error (Check the PE status in DLT Platform) |
|
35 |
UNDELIV |
Undelivered |
Failed due to other errors/reasons |
If you still need a clarity on the error codes or the error description, please do write to us on our support email at - support@vanetworks.in.